To our valued guests at Cypress Manor and The Lodge, we want you to know that our number one priority is your health and well being. We are thankful that none of our staff have been directly affected by the Coronavirus. Measures have been taken to be the most proactive that we can be in keeping close contact with the health department and the CDC on procedures and directives in order to ensure we are following published guidelines. As always, we continue to hold ourselves to strict standards and operating procedures regarding cleanliness. Additionally, we have implemented increased protocols and systems to ensure all procedures are being followed.

We give our promise to you to continue to:

  • Clean and disinfect frequently touched objects, surfaces, etc…

  • Quintuple cleaning protocols on all regular and extended sanitation efforts.

  • Educate team members on prevention and protocols as provided by the CDC

  • Maintain strict hand-washing guidelines, wearing gloves, and wearing masks

  • Ensure that team members on staff are healthy by requiring temperatures checks before entering our building

We have also implemented other health-conscious changes:

  • Hand sanitizer in all locations for guests and team members.

  • Senior Management is monitoring the COVID-19 updates daily and coordinating efforts with local health agencies as changes occur to ensure the safety of all team members and our guests.

  • All silverware, glassware, and dishware are going through an additional wash and a third additional rinse between guests.

  • Seating is being spaced out appropriately, using the guidelines per the CDC and keeping our capacity at 50%.

  • Reinforcing good hygiene practices recommended by the CDC through posting proper hand-washing, respiratory etiquette, and stop the spread of germs posters.

In addition, management and many of our staff are ServSafe certified. As suggested by the CDC, we also recommend that our guests remain as healthy as possible by …

  • Washing hands thoroughly before eating and drinking.

  • Avoiding touching your face with hands

  • Covering your mouth and nose when you cough or sneeze

  • Staying home if you do not feel well

The health and safety of our welcomed guests and team members is of utmost importance to us. We pledge not to allow current disruptions to negatively impact our ability to serve and please you in your dining experience with us.

 

Looking forward to seeing you soon!

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Cypress Manor: 919.592.7521
The Lodge: 919.650.2809
1040 Buck Jones Rd, Raleigh NC